How do I enter the building?
On the day of arrival from the check-in time you will be able to access the building by opening our smart locks with your digital key. It is not necessary that you have already checked-in to enter the building (although we recommend having it done beforehand and going directly to your room).
It’s very easy:
- Access with your digital key code: Enter the code at an even pace on the keypad of the lock. Remember to press the hash # at the end!
The code is the same to open all the locks you need (the main door of the building, your room etc). Remember that to enter your room you must have completed the online check-in.
- If you want to anticipate your arrival you can request the Early check-in service from our Store. It is a service upon request subject to availability. More info here.